01

Introduction & Scope

356bd (356bd.biz) is an online betting platform serving users in Bangladesh and other countries. We understand how sensitive your personal information is — that's why this Privacy Policy was crafted with full transparency.

This privacy policy explains what data 356bd collects, why it's collected, how it's used, and the steps taken to keep your information safe. By using the 356bd website or mobile app, you are considered to have agreed to this privacy policy.

Core Commitments: 356bd never sells your personal data to third parties. Your data is used solely to improve our services and fulfill legal obligations.

This policy was written in Bengali with Bangladeshi users in mind. In the event of a legal dispute, the English version shall prevail.

02

What Data We Collect

356bd only collects information that is necessary to deliver services, ensure security, and meet legal obligations. The table below outlines the types of data collected and their purposes:

Data Type Example Reason for Collection
Identity-Related Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, phone number, physical address Account Management & Notifications
Financial Information Mobile banking number, transaction history Payment Processing & AML
Betting Activity Betting history, preferred markets Service Improvement & Responsible Betting
Technical Information IP address, device information, browser Security & Fraud Prevention
Cookie Data Session cookies, preference cookies Improving User Experience
03

How We Collect Your Information

356bd collects data through several methods. Each is fully lawful and conducted in accordance with international data protection standards.

  • Direct Registration: Information you provide when opening an account is collected at the time of registration.
  • KYC Process: Documents and photos submitted during identity verification.
  • Transaction Data: Automatically generated from deposits, withdrawals, and betting activity.
  • Cookies & Tracking: Technical information collected during website browsing.
  • Support Contact: Information provided when contacting us via live chat or email.
  • Third-Party Verification: Information received from payment gateways and identity verification services.

356bd never collects your data without your consent. You are informed at every step of the data collection process.

04

Purpose of Data Use

356bd uses collected data strictly for the purposes it was gathered for — never beyond that.

  • Account management: For registration, login, and profile updates.
  • Payment processing: To securely process deposits and withdrawals.
  • Security Verification: To prevent fraud and multiple account registrations.
  • Legal obligations: To comply with AML regulations and meet the requirements of relevant authorities.
  • Service Improvement: To personalize your betting experience and develop new features.
  • Contact: To send important notices, promotional offers, and security alerts.
  • Responsible Betting: To detect unusual betting patterns and provide support to users.

356bd never sells your data to advertising networks or data brokers. Your privacy matters to us more than any commercial interest.

05

Data Sharing Policy

356bd may share information only in the limited circumstances listed below. In each case, strict agreements and safeguards are in place.

  • Payment processors: bKash, Nagad, and other payment gateways receive only the minimum information needed to process transactions.
  • Identity verification services: Licensed verification providers for the KYC process.
  • Law enforcement agencies: By court order or government directive — only when legally required.
  • Technology Partners: Server hosting and cloud service providers — bound by strict confidentiality agreements.

Before sharing data with any third party, 356bd ensures that the organization meets adequate data protection standards. No third party may use your information for their own purposes.

06

Cookies & Tracking Technologies

The 356bd website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: Required for login sessions and site security — the site cannot function without these.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To understand which parts of the site are used most.
  • Security Cookies: To detect multiple login attempts from the same IP address.

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working.

07

Data Protection Measures

356bd employs industry-leading technical and administrative safeguards to protect your data.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Database Encryption: All stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): To prevent unauthorized access to accounts.
  • Firewall & DDoS Protection: To protect servers against cyberattacks.
  • Regular Security Audits: Regularly audited by independent third-party experts.
  • Staff training: Data access is restricted to trained staff only.

In the event of a data breach, 356bd will notify affected users by email within 72 hours and take all necessary action.

08

Your Rights as a User

356bd's Privacy Policy places the highest importance on user rights. Here are the rights you have over your data:

Right to Access DataYou can find out what information we hold about you at any time.

Right to Correct DataYou may request corrections to any inaccurate or outdated information.

Right to ErasureYou may request deletion of your personal data after your account is closed.

Data PortabilityYou can receive a copy of your data in a machine-readable format.

Right to Object to ProcessingYou can object to your data being used for specific purposes.

Withdrawal of ConsentYou may withdraw consent to marketing communications at any time.

To exercise these rights, privacy@356bd.biz. 356bd will respond within 30 business days.

09

Data Retention Period

356bd does not retain data longer than necessary. Each type of information has a defined retention period:

  • Account Information: For the duration of your active account and 5 years after closure (as required by law).
  • Financial Transaction Data: 7 years — required by AML and tax-related legal obligations.
  • KYC Documents: 5 years after account closure.
  • Betting History: For as long as your account is active, and for 2 years after closure.
  • Support Conversations: 3 years.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the designated retention period expires, data is automatically deleted from our systems or irreversibly anonymized.

10

Policy on Minors

356bd does not provide services to anyone under the age of 18. Collecting or storing data from minors is strictly prohibited under 356bd's policy.

  • Age verification is carried out at the point of registration.
  • Where there is doubt, date-of-birth documents may be requested as part of the KYC process.
  • Any account identified as belonging to a minor will be immediately closed and all associated data deleted.

If you believe a minor is using 356bd, please privacy@356bd.biz. We'll act promptly.

11

Privacy Policy Updates

356bd may update this Privacy Policy to reflect changes in technology, law, or business operations. For any significant changes:

  • You will be notified at your registered email at least 14 days before any changes take effect.
  • A clear notification banner will be displayed at the top of the website.
  • The "Last Updated" date at the top of the policy will be revised accordingly.
  • Continued use of the site after changes take effect will be considered acceptance of the updated policy.

Previous versions of this policy are archived on the site. You can view any older version at any time.

12

Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact 356bd's data protection team:

If your complaint is not resolved, you have the right to lodge a complaint with the relevant data protection authority. 356bd respects this right.